Users have stated they are not able to play HDR videos on their PC and they keep on getting an error saying ‘Play Streaming HDR Video Not Supported’ The main reasons why users may face this issue include- HDR not being compatible on your device, outdated graphics card drivers, outdated Windows, and various such reasons. There’s nothing to worry about if you encounter a ‘Play Streaming HDR Video Not Supported’ error, as in this article, we will discuss the fix.
Ways to Fix Play Streaming HDR Video Not Supported Error
Given below are some troubleshooting methods to help fix the issue you have been facing while trying to stream HDR videos.
Ways to Fix Play Streaming HDR Video Not Supported Error1. Enable HDR2. Update Windows3. Update Graphics Drivers 4. Uninstall Windows UpdatesConclusion
1. Enable HDR
The first thing you should check is that you have enabled the HDR for the display. If the HDR is disabled, you will likely face this issue. To enable it, follow the steps given below-
2. Update Windows
Outdated Windows can be the reason why you may encounter this error. If this error is caused due to outdated Windows or pending Windows updates, installing the latest update will help fix it. To update your Windows, follow the steps given below-
3. Update Graphics Drivers
Another reason to face this issue can be outdated drivers. You must try updating the drivers and then check if you still face the issue or not. To do so, follow the steps given below-
4. Uninstall Windows Updates
If the issue is encountered after installing a Windows Update, then you can try uninstalling the Windows update. You can uninstall Windows Update by following the steps given below-
Conclusion
This is how you can fix Play Streaming HDR Video not supported error on your Windows PC. You will likely face this error when HDR is not enabled on your device. You will be able to enable it only if your display supports HDR. Ensure the display you are using has support for HDR and you have enabled HDR, which should fix the issue. Moreover, we have mentioned a few more troubleshooting steps in case HDR was already enabled, but you still face that issue.